FAQ

Shipping & Production

When will my order ship?
Every item is made to order just for you. Production takes about 2–5 business days, then your order ships with tracking. Most US orders arrive within 5–10 business days from order date (Canada 7–14).

Do you ship internationally?
Yes. International shipping is available at checkout; delivery times and any customs fees vary by destination.

Will I get tracking?
Absolutely — you’ll get a tracking link by email as soon as your order leaves the print facility.

Sizing & Materials

How do the shirts fit?
Our tees are premium Bella+Canvas 3001 unisex — a modern, true-to-size fit. If you like a roomier feel, size up. A full size chart is on each product page.

What are the products made of?
Tees are soft Bella+Canvas 3001 (100% combed ringspun cotton; heather colors are a cotton/poly blend). Throw blankets are plush 100% polyester sherpa fleece with a printed face and fluffy reverse.

How do I care for my items?
Wash cold inside-out, tumble dry low, and avoid ironing directly on the print. Blankets: machine wash cold, tumble dry low.

Returns & Quality

What if my item arrives damaged or misprinted?
We stand behind every order. If there’s a defect, misprint or shipping damage, email us within 30 days of delivery with a photo and we’ll send a free replacement or a full refund, and you won’t pay any return shipping.

Can I return an item if I change my mind?
Yes. You can return or exchange any item within 30 days of delivery, for any reason. Items need to come back unworn, unwashed and in original condition, and the buyer pays return shipping. Email hello@kindlingandhammer.com with your order number to start a return. See our Refund Policy for details.

Can I return a personalized item?
Personalized items (printed with your own name, crew or year) are made just for you, so they can't be returned or exchanged for a change of mind, a wrong size or a spelling you entered. Please double-check before ordering. If one arrives damaged, defective or misprinted, we'll replace it free or refund you in full.

About Our Designs

Are your designs original?
Yes. Our designs are created in-house by Kindling & Hammer using a blend of original artwork and modern design tools, then printed on premium blanks. We design everything ourselves and don’t use licensed or trademarked content.